Thank you for taking the time to leave your feedback. We’re glad the part worked out and that you were able to easily swap the knob with your original one.
We apologize that the knob was different from the picture shown in the listing. We’ll make sure to pay closer attention to our photos and descriptions so customers know exactly what they’re receiving.
We also apologize for the shipping delay. We understand that paying for UPS Ground 2-Day and then receiving the package a week after ordering was frustrating and not what you expected. We appreciate you bringing this to our attention, and we’re working on improving our shipping options and turnaround times.
Thank you again for your business and for helping us improve!