Hi, thank you for your feedback. We understand that the bow tie color on the item you received was different from the one shown in the listing photo.
We did receive your email regarding the issue. We apologize for the delay in getting back to you, as we were extremely busy at the time. We have since sent you a return shipping label so we can get the item back and resolve the issue for you.
We appreciate your patience and apologize for the inconvenience. We’re always happy to work with our customers to make things right.
