Hi, we’re sorry to hear you were disappointed with the condition of the part you received. We do inspect our parts before shipping, and we’re sorry that the condition did not meet your expectations.
We would also like to clarify the shipping portion of the review. The additional $20 paid was for **USPS Priority Mail**, not expedited or guaranteed delivery. While Priority Mail generally provides faster service than standard mail, delivery times can vary and are not guaranteed. We understand you were expecting the package sooner based on the original estimated delivery date, and we apologize for the delay and for the inconvenience of having to contact us for an update.
If you were unhappy with the condition of the part, we would have been happy to work with you on a return or exchange. We always want our customers to be satisfied with their purchase.
Thank you for your feedback and for giving us the opportunity to clarify the shipping details.